A funny thing about email etiquette. Where I work at the moment there seems to be a protocol (and I mean in the non-computing sense of the word) in place with regard to the addressing of emails. Here's how it works. I am Jon EO Johnson and I plan to send a mail to Julie C. Customer advising her of what's going on and apologising for the fact that sweet FA has been done for months, but it's important that I copy in Y.Serious (who is my line manager) and Stephen Delivery, who is the contractor responsible for screwing up the original service delivery. Being a careful sort, I ensure that I adopt my best writing style and carry out a spell check before pressing Send. All well and good. What then happens is that I copy my To: and cc: lines to the top of the body text, so it looks a bit like this:
To: JC Customer, copy Y Serious and S Delivery for info (message begins below - my text)
I was really struggling to understand the point of this, because I kinda figgered that it would be obvious from the addressees as well as the context of the message that Y and S would be included for info. Was I (am I) very wrong? I don't know, but I did loudly mention my befuddlement at this seemingly pointless exercise before seeing a mail marked in exactly the same way by the guy to whom I had been talking. In any case, I refuse to toe the line.