Friday, 12 December 2008
Since January I have been acting as senior manager for the facilities department while the transition from in-house to outsourced service takes place. It has been a crazy and enjoyable adventure with loads of ups and loads of downs. Areas where I thought I would struggle have been a breeze, while unexpected crises have arisen willy-nilly.
successful company was announced (although the alarming dip in their share price over the last 6 months or so does give one pause for thought - especially given the amount of investment which will be required on this contract) and noises were made about me having a place in the brave new world with them. I have raised my profile just enough to be noticed by the right people, and have managed to avoid the worst of the blame for the inevitable cock-ups, so - I am told - the new company are very keen to talk to me.
But... I begin to wonder. For various reasons. First, and obviously, is that there will be a shift in my loyalties from client side to contractor side. Although, working in FM these days, I am always serving 'the customer' it will be a first for me to actually be employed by an FM contracting company, though I do realise that this is becoming more and more the norm. What also changes is my relationship with my boss, who can be a very hard task mistress (oo-er) indeed. Whereas up to now her aims have largely been my aims, this paradigm will shift as I seek to protect the commercial interests of the company I work for whilst continuing to pay my fealty to the client. Believe me, this woman has a very sharp tongue and a very hard boot on her foot when it comes to dealing with contractors, and I worry that I will fall short of the exacting standards she expects.
I guess I have until after Christmas to decide.